Beef with Rising Sun and Assiniboine

92pajero · Post by **92pajero** » Wed Jul 04, 2012 10:00 am

Gentlemen, it all started when I noticed a leak under my 92 LWB Pajero 2.5l, so I went to investigate and found the the lower balancer shaft seal had failed. I started the teardown and thought to myself that once I pull the seal I can get a number off of it and get it cross referenced. This was friday last week just before the long weekend, so I pulled the seal and then saw that there were no legible markings on the seal (due to failure), so I started making a few phone call out to BC (where there are lots of parts dealers). This is what I got from a few "Yes I have the seal, why do you want the number from the seal?, you can buy it from me, why do you wan the number from the seal? I can ship to you, why do you want the number from the seal? No you cant cross refernce the seal in north america, why do you want the number on the seal? I can ship to you by friday.60 dollars plus 20 for shipping." This went on with a number of "Parts" people in BC. It was friday of a long weekend, gimme a freakin break, all I wanted was a number from the seal to cross reference. All I got was a lot of BS. I stopped by a scrap yard in toronto and found a 2.5l 4D56 which the seal was still intact. I called a buddy of mine who works for a seal company. Guess what you can cross reference in North America and yes the seal fits perfect, no leaks and its a better seal than the stuff these guys sell. The seals that you get from the "Parts " guys are only single inside and single outside lipped, the seals I picked up (all 4 for the front of the engine) cost me 38.76 plus a couple dollars in gas (girlfriends car), and are of a higher quality with better tolerances. So basically gentlemen, the "Parts" guys are only in it to make money and not actually help out a person when its needed. Greed is a B*tch, if anyone out there needs any seals send me the numbers/markings and precise dimensions and I will do my best to find you a cross referenced seal at a better price than these "Parts" guys can do. Also all 4 seals will fit in an envelope so where do you get 20 dollars shipping form BC to ON. I have a supplier for timing and balancer belts, and other pricey parts that these "Parts" guys get greedy on. Total time to replace all 4 seals and get back to running took 2 hrs on my pajero so if they charge more than 2 hrs labour then you are paying too much.

92 Pajero

92pajero · Post by **92pajero** » Thu Jul 05, 2012 6:01 am

So I recieved emails yesterday asking me to delete this topic. Really? Gentlemen if you are going to try and force me to buy something from you instead of helping out a fellow Mistu driver with a simple part number, then hell yeah I am going to complain and voice this issue to a large forum. The people on this forum have the right to know how some businesses operate out there and perhaps to take their business elsewhere, in order to not be pressured. People of this forum, there are more and more ways to cross reference parts nowadays, do not get stuck and feel pressured to buy parts off of the "parts" guys out there. I will not mention anymore company names, but look around you will see.

nvanadm · Post by **nvanadm** » Thu Jul 05, 2012 7:15 am

I'm surprised they are even still in business. Not sure why people deal with them based on the way they conduct themselves. I guess some people will never learn.

RichD · Post by **RichD** » Thu Jul 05, 2012 7:41 am

You hit the nail on the head man. These so-called "secrets" are what many parts shops believe to be their value, when in fact its about service, accuracy, consistency, availability, and location...

But I also note than you didn't post the part number for others either.

Manitoba deli · Post by **Manitoba deli** » Thu Jul 05, 2012 7:53 am

Yes, if you were actually able to cross reference the numbers, that's fantastic. I've never had any luck crossing the Japaneese numbers. Why not be helpful to everyone here and post the seal brand and part numbers you used and turn your negative experience into a positive one for others. As for the labor, if you can do the front seals on a 2.5l from start to finish in 2 hours, your mechanical skills are unbelievably outstanding my friend. You should pursue this as a career. I like to think I have a fair bit of talent with wrenches, but I must humbly submit defeat to you.

Jason

RichD · Post by **RichD** » Thu Jul 05, 2012 7:57 am

Pics are always a huge help too when people remember to take them.

92pajero · Post by **92pajero** » Thu Jul 05, 2012 12:48 pm

Gentlemen I will post part numbers and pics this weekend. When I have time to take the pics and label them correctly. This way we can all benefit. Just to let you guys know I have the inside scoop on the parts numbers that my buddy can get. If you cannot make heads nor tails of the numbers where you guys are at, I can get them in Toronto and mail them out to you. The company here is for industrial equipment (Need a business license to buy from them or a friend on the inside) and make their own seals also. Do not worry I am not a "parts" guy, I am an everyday person who is sick of getting ripped off. I will do my best to help anyone out. If you cannot cross reference send me the numbers and I will try, if that fails send me the dimensions and I can get them made and shipped out to you.

Viva la resistance against high priced crap

RichD · Post by **RichD** » Thu Jul 05, 2012 3:09 pm

92pajero wrote:Viva la resistance

lulz quote of the day

Rising Sun Auto Import · Thu Jul 05, 2012 3:54 pm

92pajero wrote: so I I started making a few phone call out to BC (where there are lots of parts dealers). This is what I got from a few "Yes I have the seal, why do you want the number from the seal?, you can buy it from me, why do you wan the number from the seal? I can ship to you, why do you want the number from the seal? No you cant cross refernce the seal in north america, why do you want the number on the seal? I can ship to you by friday.60 dollars plus 20 for shipping."
I will not mention anymore company names, but look around you will see
92 Pajero

Well, I didn’t get any conversation with 92 pajero last weekend about front oil seal part cross reference number.
He might have called many places……., but very weird subject????
We are selling those set at $40, not $60.
http://www.rs-import.ca/shop/step1.php?number=721

And he never called Assiniboine last weekend.

Oil seal numbers are secret?

Steven

92pajero · Post by **92pajero** » Thu Jul 05, 2012 9:37 pm

Since Steven from Rising Sun has put his input in, here is the email chain between me and him, you will have to read from bottom to top to see it all. Once again gentlemen I will post pics and seal numbers as soon as I can. He kept asking me to delete the thread, sorry Stephen but you piped in on this thread. Pics and numbers will be up here shortly gents, I can also get timing and balancer belts cross referenced. Also the 2 hs was actually 2hrs and 20 mins for the seal replacement, I have my diesel ticket and know a few tricks to avoid taking too much time. I also work on forklifts and know the ins and outs of several mitsu diesel configurations.

Rising Sun Auto Import
Message subject: Re: Beef with Rising Sun and AssiniboineFolder: Inbox
Hi,
That's fine. No worry.

Steven
Sent: Wed Jul 04, 2012 5:29 pm
View message

92pajero
Message subject: Re: Beef with Rising Sun and AssiniboineFolder: Sent messages
I called several yours happened to be one of them.
Sent: Wed Jul 04, 2012 5:15 pm
View message

Rising Sun Auto Import
Message subject: Re: Beef with Rising Sun and AssiniboineFolder: Inbox
Hi,
Once again, I did not receive your call last Saturday.
I have my own company, Rising sun Auto Import ( 778-995-2459 , 604-544-5120 )now and Assiniboine is not selling delica parts.

I understand you have a right to speak.
But you are responsible for wrong post, which may harm my business.

pls delete.
Sent: Wed Jul 04, 2012 3:14 pm
View message

92pajero
Message subject: Re: Beef with Rising Sun and AssiniboineFolder: Sent messages
Sorry Steven, I double checked my call log on my cell phone before I posted this. I have the right to complain about servixes that are unfair. Rising Sun was one of the companies I called on saturday actually. So I will apologize for mis stating the date, but I will not delete this post. We as canadians live free, we have the right to free speech, some are helpful and some only want to make money. Which one is your company?
92 Pajero
Sent: Wed Jul 04, 2012 3:08 pm
View message

Rising Sun Auto Import
Message subject: Re: Beef with Rising Sun and AssiniboineFolder: Inbox
Hi,
I got no call from you last week ( Friday? in your post).
There's no reason I did not give you the part number if I got a request.

You are confused with who you called last week.
You did not call me last week about that part.

pls delete post accordingly.

Steven
Sent: Wed Jul 04, 2012 3:00 pm
View message

92pajero
Message subject: Re: Beef with Rising Sun and AssiniboineFolder: Sent messages
If I delete this then nobody will know that when I called your company you would not help me out, all that your company was concerned about was selling me a seal kit. I want people to know that it is not neccessary to goto the "parts" guys for all the parts. Yes you can cross reference and find parts locally. That way we do not have to rely on the "parts" guy and the prices they charge for simple stuff like seals and belts plus shipping. Steven I have dealt with you in the past, and your service was good. The issue I have is all I needed was a part number and you would not help me out when I was in a bind. It seemed that all you wanted to do was sell parts and not help a person in a tight spot.

92pajero
Sent: Wed Jul 04, 2012 2:54 pm
View message

Rising Sun Auto Import
Message subject: Re: Beef with Rising Sun and AssiniboineFolder: Inbox
Subject: Beef with Rising Sun and Assiniboine

92pajero wrote:
Gentlemen, it all started when I noticed a leak under my 92 LWB Pajero 2.5l, so I went to investigate and found the the lower balancer shaft seal had failed. I started the teardown and thought to myself that once I pull the seal I can get a number off of it and get it cross referenced. This was friday last week just before the long weekend, so I pulled the seal and then saw that there were no legible markings on the seal (due to failure), so I started making a few phone call out to BC (where there are lots of parts dealers). This is what I got from a few "Yes I have the seal, why do you want the number from the seal?, you can buy it from me, why do you wan the number from the seal? I can ship to you, why do you want the number from the seal? No you cant cross refernce the seal in north america, why do you want the number on the seal? I can ship to you by friday.60 dollars plus 20 for shipping." This went on with a number of "Parts" people in BC. It was friday of a long weekend, gimme a freakin break, all I wanted was a number from the seal to cross reference. All I got was a lot of BS. I stopped by a scrap yard in toronto and found a 2.5l 4D56 which the seal was still intact. I called a buddy of mine who works for a seal company. Guess what you can cross reference in North America and yes the seal fits perfect, no leaks and its a better seal than the stuff these guys sell. The seals that you get from the "Parts " guys are only single inside and single outside lipped, the seals I picked up (all 4 for the front of the engine) cost me 38.76 plus a couple dollars in gas (girlfriends car), and are of a higher quality with better tolerances. So basically gentlemen, the "Parts" guys are only in it to make money and not actually help out a person when its needed. Greed is a B*tch, if anyone out there needs any seals send me the numbers/markings and precise dimensions and I will do my best to find you a cross referenced seal at a better price than these "Parts" guys can do. Also all 4 seals will fit in an envelope so where do you get 20 dollars shipping form BC to ON. I have a supplier for timing and balancer belts, and other pricey parts that these "Parts" guys get greedy on. Total time to replace all 4 seals and get back to running took 2 hrs on my pajero so if they charge more than 2 hrs labour then you are paying too much.

92 Pajero

Hi Kelly,
Pls delete this topic.
I don't know how your article is related to my company.
I might have sold oil seal sets ( Hyundai OEM ) long time ago to you, but what's wrong?
Pls think again and delete or edit.

Steven
Sent: Wed Jul 04, 2012 1:52 pm
View message

psilosin · Post by **psilosin** » Thu Jul 05, 2012 10:28 pm

So if you called a number of parts places why single out only Rising Sun in this thread? Who else did you call?. Not really fair to single out one when you are upset with many.

As a deal hunter I appreciate a nice price but it seems a little strange to get so angry that all the parts dealers...you know...wanted to sell you parts...and not just chit chat and spend time looking up part numbers so you could go buy them from someone else.. That is their job.

And what does that email exchange prove? In the emails he said he never talked to you...same as what he posted for all to see. Also he asked that the thread be deleted since you are only singling his business out. Not an unreasonable request. Either list all the names of the shops that pissed you off or none. This thread is fishy.

92pajero · Post by **92pajero** » Fri Jul 06, 2012 6:53 am

OK here are the ones I called not singling anyone out.

Japanese Minitrucks;
Rising Sun;
Assiniboine;
J Cruisers, and
Toronto JDM

So that's five different places I called and got the same responses from all.

What is the problem with giving a guy a hand and pass on some part numbers? This is my beef due to the fact that a simple favor cannot be done by giving out a part number instead its all about the money that they want to make off of the JDM owners.

Manitoba deli · Post by **Manitoba deli** » Fri Jul 06, 2012 8:49 am

92pajero wrote:What is the problem with giving a guy a hand and pass on some part numbers? This is my beef due to the fact that a simple favor cannot be done by giving out a part number instead its all about the money that they want to make off of the JDM owners.

As far as I can tell, the dealers you have listed are all registered businesses, not charities. I don't think there is anything wrong with them making a profit so they can stay in business. Remember that these guys supply us with the parts that are not available locally. They can get us any part imaginable for our JDM's, and for that reason, I am willing to pay a few extra bucks for a part that can be had locally. I want these guys to stay in business so that the average person can own and maintain a JDM. Imagine now, if you were in business for yourself, and I called you asking if you could assist me in finding the same product or service that you offer, for a lower price at a different location. ?????? Is it just me, or is that a really dumb thing to do?
I don't think any of the businesses listed did anything wrong, and Rising Sun deserves an apology for being singled out, and having done nothing wrong. It's unfortunate that in the pursuit of saving a dollar, all the cents were lost. at least the "common" ones.

Jason

shealy · Post by **shealy** » Fri Jul 06, 2012 11:24 am

Is it possible you talked to someone else at RSI other than Steven? If so, that would explain the confusion...

92pajero · Post by **92pajero** » Fri Jul 06, 2012 11:25 am

Possibly I did talk to someone else, I called the main number that I found when I googled his company. Well I am an adult, if I was wrong then I feel the need to apologize. I understand that they need to make a profit in todays world, but since when has helping your fellow man/woman fallen by the way side? I did not single any individual business out intentionally, this is why I listed the ones I contacted. Steven does offer hard to get parts and a pat on the back goes to him for that. The issue is, when do you stop helping your fellow JDM owner in a bind to turn a profit? How much can you make on a single seal?

If this world had a few more people that actually cared for their fellow human being, it would be a better place. When is the last time you stopped to see if a vehicle on the side of the road needed help? Myself 3 days ago on my way home from work, younger kid had a blown rad hose on his jalopy, didn't look like he had the money to fix it or keep it running properly never mind go to a shop. I pulled over assessed the situation, I trimmed back the hose and put on a new hose clamp that was in my tool box. You may ask why did I stop and help and not ask for anything in return, my answer is that maybe one day he will stop and offer help to someone and maybe that someone might be me. This whole situation with the parts thing shows in today's society the need for people to profit and not help a person in a crappy situation.

How about we start a new revolution and start "paying it forward"