CV Shaft Horror (WARNING: may contain photos not suitable..)
Posted: Mon Oct 07, 2013 10:48 am
Greetings,
I have recently had a catastrophic failure of “CV DRIVE SHAFTS” which were purchased Feb. 13 2013 from CV Joint Aust Pty Ltd (License Number MVRL49185) http://stores.ebay.com.au/suzukisuper a company from Australia
The whole experience has been nothing short of horror.
Here is the rundown.
13/2/2013 Purchased 2 new CV Drive Shaft for $585.55 CAN with shipping
(Stated warranty 12 months or 20,000km)
23/2/2013 Installed (Odometer 154001 km)
23/4/2013 Discovered 3 ripped cv boots (See attached photos)
(Odometer 163454)
Well under warranty. The dealer refused to refund my money or send new parts. Claimed that the boots could not live up to Canadian climate. He claimed, too much heat, and too much freezing caused the problem. (huh?) Offered to send new boots (same as the defective ones which already claimed would not last in Canada). I declined the offer.
I explained that once the boots had been ripped and full of sediment that the life of the shaft was greatly reduced. I also explained that the cost to strip, clean, rebuild, reboot and reinstall, would cost more than the new parts. I felt I should not have to pay to repair faulty parts out of pocket.
Dealer refused to honor warranty.
I had my mechanic reboot them with boots purchased in Canada and paid for this out of pocket.
18/08/2013 Drive shaft destroyed (odometer 170594)(photo attached)
Note:Still well under warranty 1 year/20,00km
My mechanic said he has never seen this in all his years on any vehicle.
Contacted the seller. No response. 3 email notices sent. I am being Ignored.
I have contacted Fair Trade in NSW AUS. I have grounds to sue if I choose to proceed.
So just a WARNING please consider my situation if you are considering parts from
http://stores.ebay.com.au/suzukisuper
I am now in the market for CV Shaft for L400 Delica 1996
Anyone have any parts?
Any leads would be greatly appreciated.
Thanks for taking the time to read this.
N.Ontario
I have recently had a catastrophic failure of “CV DRIVE SHAFTS” which were purchased Feb. 13 2013 from CV Joint Aust Pty Ltd (License Number MVRL49185) http://stores.ebay.com.au/suzukisuper a company from Australia
The whole experience has been nothing short of horror.
Here is the rundown.
13/2/2013 Purchased 2 new CV Drive Shaft for $585.55 CAN with shipping
(Stated warranty 12 months or 20,000km)
23/2/2013 Installed (Odometer 154001 km)
23/4/2013 Discovered 3 ripped cv boots (See attached photos)
(Odometer 163454)
Well under warranty. The dealer refused to refund my money or send new parts. Claimed that the boots could not live up to Canadian climate. He claimed, too much heat, and too much freezing caused the problem. (huh?) Offered to send new boots (same as the defective ones which already claimed would not last in Canada). I declined the offer.
I explained that once the boots had been ripped and full of sediment that the life of the shaft was greatly reduced. I also explained that the cost to strip, clean, rebuild, reboot and reinstall, would cost more than the new parts. I felt I should not have to pay to repair faulty parts out of pocket.
Dealer refused to honor warranty.
I had my mechanic reboot them with boots purchased in Canada and paid for this out of pocket.
18/08/2013 Drive shaft destroyed (odometer 170594)(photo attached)
Note:Still well under warranty 1 year/20,00km
My mechanic said he has never seen this in all his years on any vehicle.
Contacted the seller. No response. 3 email notices sent. I am being Ignored.
I have contacted Fair Trade in NSW AUS. I have grounds to sue if I choose to proceed.
So just a WARNING please consider my situation if you are considering parts from
http://stores.ebay.com.au/suzukisuper
I am now in the market for CV Shaft for L400 Delica 1996
Anyone have any parts?
Any leads would be greatly appreciated.
Thanks for taking the time to read this.
N.Ontario