What do you expect of dealers then? they offered a warranty, and I turned it down, then they STILL provided thousands of dollars in repairs... that is well above and beyond in my books, and something very few dealers would do. I can't think of anything more that any dealer could possibly do to impress me than what JDM did for me.If the best that can be said about JDM is that in a given case the stood behind a given vehicle to the tune of several thousand dollars in repairs, it's a sad endorsement.
What people expect from a dealer is the vehicle they wanted, for the price they wanted... I got that, and much more. very few companies that I have dealt with in any industry have done a better job than JDM did.
In fact I have even heard other vehicle importers recommend JDM to people... when your competition is recommending you, you know you're doing something right!
if this is a "sad endorsement" I'd hate to think what your standards are!